Supporting the Board Who Supports the Neighborhood
The Board of Directors, elected by homeowners, represents your HOA or COA by upholding by-laws, managing operations, setting budgets, and determining dues. Partnering with Main Street Management lets the board focus on critical tasks while we handle daily operations, ensuring smooth management and positive community relationships. We're here to simplify things and keep your neighborhood looking great and running harmoniously.
Your peace of mind is our priority.
See What You’ve Been Missing
Partner with Main Street Management for all your HOA + COA needs. Contact us today! We’d love to help.
How We Can Help
Accounting
- Invoice, collect + deposit association dues and assessments
- Send delinquent notices to members
- Submit statement of delinquent accounts to the board
- Coordinate collection actions under direction of board
- Pay obligations of association under direction of board
- Prepare quarterly or monthly operating statements
- Prepare necessary tax reports
- Assist board in preparing annual budgets
Administrative
- Consult with board on standards to be maintained
- Assist board with interpreting by-laws, declarations, and covenants
- Secure homeowner compliance with declarations, by-laws, and rules
- File the association's business entity report with the state
- Utilize custom software package to track activity within the Association (architectural approvals and denials, violations, service requests, etc.).
Communication
- Send all relevant information, updates, and notifications to homeowners
- Provide online access to association rules, by-laws, covenants, forms and documents
- Provide robust online portal for homeowners to make payments, submit architectural improvement applications, submit clubhouse rental and pool access requests, and get live community updates
- Provide portal for board members to access financial reports and relevant board data and communication
- Maintain homeowner database in a custom software program
- Assist homeowners regarding questions + issues
- Meet each HOA’s unique service needs
- Act as liaison with vendors, trade partners and local municipalities
Insurance
- Define requirements in declaration
- Ascertain replacement value or required value
- Obtain bids + place insurance
- Process association insurance claims
Maintenance Coordination
- Coordinate + consult with board and committees
- Inspect common areas
- Initiate preventive maintenance + long-term planning
- Assist in drafting bid specifications for work to be done
- Negotiate + manage contracts on behalf of the board
- Oversee maintenance of landscaping, community assets, and common areas
- Inspect completed work as necessary
Meetings
- Prepare for and attend board meetings and homeowners meetings + ensure legal compliance
- Distribute pertinent information to owners
- Establish procedures for handling maintenance and complaints
- Define responsibilities of owners and association
"Prompt response to any building issues. Staff is friendly and helpful."
Ruth H.Â
"Main Street Management has provided excellent customer service to my tenants, and provided me as landlord accurate accounting, leasing, and property management."
CG
"As the HOA president of one of the communities that MSM manages, I must say that I am very pleased with the service provider to our board and the community. Our property manager is second to none. She's very attentive to our needs and helps address our concerns in a very timely, thorough, and efficient manner. The service provided versus the associated cost makes this a great value to all of us. Thank you much!"
CNL
"My property manager at Main Street Management is very responsive, and very on top of things. She is fantastic, and a pleasure to work with."
JS
"Excellent service"
Brian N.
"Our representative has been very helpful and continues to give us top notch service."
Bennie L.
"The vendor management and responsive communications from our PM are great. MSM's accounting department and collections team helped our HOA board resolve years of unpaid monthly dues which predated our hiring of MSM. Our board feels that hiring MSM was a major improvement!"
Greg P.
"Teamwork at its best. Working with our property manager makes things so easy!!"
Carol C.
"Before we chose MSM as our new management service I called 3 other current customers and all 3 had the highest praise. We have only experienced the same superb service since we switched. The services they provide total way more than the price they charge. All of their services have been fantastic, but online payment has been revolutionary for all of our residents."
Sean O.
"MSM makes. you feel like you are their only client. Excellent service!"
Jim H.
"Easy to work with and very responsive to our requests."
Donna R.
"I have worked with MSM for over 10 years for my commercial properties. I cannot say enough food things. They are always prompt at dealing with any issues, courteous and professional. They make owning commercial property easy because they handle everything."
Stuart B.
"Always good service, good counsel and referrals."
Charlotte D.
"Main Street Management works well with the HOA Board to make sure the condo owners' needs are met. They are quick to address issues, help owners with tasks, and support the upkeep and preventative maintenance of the building. MSM finds the answers to our questions and, in general, is responsive to the issues of condo living."
MS
"Anytime I have an issue with our commercial space, which is a rare occurence, Main Street MGMT sends maintenance over lickety-split! They take such good care of us!"
Charsha H.
